Everyday Rewards - Terms and Conditions
Effective: 28 October 2020
^4¢ Per Litre Supermarket Fuel Discount Voucher Offer To receive a fuel discount of 4¢ per litre, spend $30 or more (excluding purchases of gift cards, lottery, smoking products, carpet care, donations, travel cards, tickets and delivery charges) in one transaction at a participating Woolworths Supermarket or Metro and present your fuel discount receipt or scan your registered Everyday Rewards card within 28 days from issue at participating EG Australia or Caltex Woolworths fuel outlets. EG Australia sites located at Sunbury (Victoria) Melton South (Victoria), Bacchus Marsh (Victoria), Winter Valley (Victoria), Mittagong (NSW) and all EG Australia sites in Tasmania are currently excluded from this offer. For full terms and conditions click here.
Everyday Rewards program is the customer loyalty program which Woolworths Group
Limited (Woolworths) operates throughout Australia.
By registering as a member, scanning or tapping your Everyday Rewards Card in-store or shopping online after linking your Everyday Rewards Card to your online account (in each case whether an unregistered temporary card or a registered card), using any other Membership Facility or using or attempting to collect, access or enjoy any Member Benefits, you agree that these T&Cs will apply to you in respect of the Everyday Rewards program.
These terms and conditions are important and you should read them fully. But there are some specific terms we wanted to make you aware of. These are set out below.
> Your Everday Rewards points will expire if you do not use or redeem your points/dollars for a period of 18 months (or 6 months if you have a temporary Everyday Rewards account). See paragraph 39 for more details.
> If your Everyday Rewards Card is lost, stolen or damaged we may issue you with a replacement but are in no way obligated to do so. Any reinstatement of your points or fuel discounts will also be at our discretion (see paragraph 50 for more details).
> We may change, suspend or terminate these terms and conditions or the Everyday Rewards program at any time. However, we’ll give you notice ahead of time on our website (see paragraph 54 for more details).
> We may at any time without notice: - refuse your application to become an Everyday Rewards member or your request to add additional cardholders and share fuel discounts; - cancel any temporary Everyday Rewards cards; - decline to issue you a card or provide any other membership facility; - withdraw or cancel your card, membership facilities or member benefits; - reverse any member benefits, including your Everyday Rewards points; or - terminate your membership (see paragraph 57 for more details).
> To the extent permitted by law: (i) we will not be liable to you in any way for any cause in connection with your membership and the Everyday Rewards Program; and (ii) our liability to you will be limited to either the costs of re-supply or repair, or reinstating the number of points, dollars or other member benefits in dispute (see paragraph 58 for more details).
> Upon linking your Everyday Rewards account with your Bupa policy, we’ll send your policy number (which may be deemed personal information) back to Bupa to let them know your account has been linked (see paragraph 18 for more details).
Important contact details
The Everyday Rewards Website: everydayrewards.com.au
The Everyday Rewards Contact Centre: 1300 10 1234.
Collect refers to the points you earn when you shop at an Earn Business.
Earn Businesses means the businesses where points may be collected by Members as mentioned in paragraph 5.
EG Australia means EG FuelCo (Australia) Ltd (ABN 39 627 348 645).
Eligible Shop means spend at a Redemption Business that is a minimum of $10 (excluding any No Earn Purchases).
Enjoy refers to the use / redemption of your Everyday Rewards dollars at a Redemption Business.
Everyday Market from Woolworths means the online platform, known as “Everyday Market from Woolworths”, where you may purchase products sold by our Everyday Market partners.
Everyday Rewards means the customer loyalty program which Woolworths Group Limited (Woolworths) operates throughout Australia.
Everyday Rewards account means your Everyday Rewards online account that you can access via the Everyday Rewards Website or through any other means we have authorised, for example by logging into an authorised smartphone app or digital wallet.
Everyday Rewards dollars or Rewards dollars means the credit held in your account following the exchange of Everyday Rewards points, which can be used when you present your Everyday Rewards Card on transactions at Redemption Businesses which offer this reward facility.
Everyday Rewards points or Rewards points means the points which may be collected and enjoyed by Members in accordance with the Terms and Conditions.
Member means an individual who has been allocated an Everyday Rewards membership number and whose Everyday Rewards membership has not been terminated in accordance with the Terms and Conditions. Everyday Rewards membership has a corresponding meaning.
Member Benefits means benefits you can collect or be awarded from time to time in connection with the Everyday Rewards program, for instance, Everyday Rewards points, Everyday Rewards dollars, exclusive personalised Everyday Rewards member offers and the other types of benefits mentioned in these T&Cs.
Membership Facility means any means by which you access the Everyday Rewards program (including any Member Benefits) e.g. your Everyday Rewards Card, the Everyday Rewards Website, or any smartphone app or digital wallet authorised by us.
No Earn Purchases means products or services sold at an Earn Business that are excluded from collecting Everyday Rewards points within the Everyday Rewards program as mentioned in paragraph 7.
Redemption Business means the businesses where Everyday Rewards dollars may be enjoyed by Members as mentioned in paragraph 31.
Smartphone App means Woolworths App, BWS on tApp and/or Everyday Rewards app.
Terms and Conditions (T&Cs) means the terms and conditions on this page, as amended and published on the Everyday Rewards Website from time to time.
Woolworths Online means the part of woolworths.com.au where you may purchase grocery products sold by Woolworths, and does not include Everyday Market from Woolworths.